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Order Management

You can place an order directly on www.aasraa.co.in by selecting the product, adding it to your cart, and completing the checkout process.

Yes, you can place an order as a guest without creating an account.

Yes, our team can assist you with placing orders over phone or WhatsApp. 

Click Here to schedule a free online consultation: https://calendly.com/aasraa/30min

Or Message us On Whatsapp

Once your order is placed, you will receive updates via SMS, WhatsApp, or email. You can also contact customer support for order status here: https://aasraa.co.in/pages/contact

Please check your spam folder on email or WhatsApp messages. If you still haven’t received it, contact our customer support team here: https://aasraa.co.in/pages/contact

Order modifications are possible only before it is shipped. Please reach out to customer support as soon as possible. https://aasraa.co.in/pages/contact

We accept UPI, debit cards, credit cards, net banking, and other available online payment options.

How do I cancel my order?

To cancel your order, please follow these steps:

  1. Contact Customer Support: https://aasraa.co.in/pages/contact
  2. Cancellation Window:
  • You can cancel your order anytime before it is shipped.
  • If the order has already been dispatched, cancellation will not be possible.
  1. Confirmation:

Our team will confirm the cancellation and process your refund (if applicable) within 7 working days.

If you need a GST bill for your order, please follow these steps:

1. Send an Email: Drop a mail to admin@peaar.co.in with the subject line "Request for GST Invoice."

2. Include Details: Provide the following details in your email:

• Order ID

• Registered GST number

• Company name and address

3. Processing Time: Our team will process your request and provide the GST bill within 5-7

business days.

Returns

Yes, we offer refunds if you are not satisfied with your purchase. Follow these steps:

  1. Contact the customer support team at https://aasraa.co.in/pages/contact
  2. Once approved, we will arrange for a reverse pickup, and the refund will be processed within 7- 10 working days.
  3. These return and exchange conditions are not applicable on certain products

Exchanges

Refund Processing

Delivery Issues

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